At Shoei88, your privacy is not merely a legal obligation — it is a core value we uphold. This document clearly explains how we collect, use, protect and manage your personal data as a member of our online gaming platform.
Welcome to the shoei88 Privacy Policy page. shoei88 is an online gaming platform operating exclusively for Malaysian players, and we understand that your trust in us depends not only on the quality of games we offer, but also on how we handle your personal information.
This Privacy Policy comprehensively outlines our privacy practices — from the types of data we collect when you register and use the Shoei88 platform, to how we store, protect and ultimately delete that data when it is no longer needed. We also explain your rights as a member regarding your own personal data.
Our Pledge: shoei88 has never sold, rented, or disclosed members' personal data to third parties for marketing purposes without the explicit consent of the member concerned. Your data belongs to you.
By registering and using the Shoei88 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, you are requested not to use our services.
Shoei88 collects various types of information to enable us to provide a safe, fair, and high-quality service. This information falls into several key categories:
We only collect information that is strictly necessary for platform operations and legal compliance. We do not collect sensitive information such as biometric data or medical records unless specifically required by law.
Every piece of information we collect has a clear and legitimate purpose. shoei88 uses your personal data for the following purposes:
| Purpose of Use | Description |
|---|---|
| Account Management | Create, verify, and manage your member account, including the mandatory KYC process. |
| Transaction Processing | Process deposits and withdrawals securely through trusted payment channels. |
| Platform Security | Detect and prevent fraud, money laundering, account misuse, and other unauthorised activities. |
| Customer Support | Provide technical support and resolve any disputes or enquiries you submit. |
| Personalise Your Experience | Personalise game recommendations, bonuses, and promotions based on your preferences and gaming habits. |
| Legal Compliance | Meet legal compliance obligations and adhere to directives from the relevant authorities. |
| Platform Communications | Send important account notices, policy updates, and promotional information (where consent has been given). |
Shoei88 does not sell or rent your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share your information with certain parties:
We work with third-party service providers that help us operate the platform, including payment processors, game providers, identity verification services and technology infrastructure. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
Shoei88 may be required to disclose your information to authorities, law enforcement bodies, or courts when mandated by Malaysian law or a valid court order. In such situations, we will notify you where the law permits us to do so.
In cases of suspected fraud, money laundering or serious security threats, Shoei88 reserves the right to share necessary information with authorities or industry partners for investigation and prevention purposes.
Our Commitment: None of your personal data will be shared with advertisers, marketing companies, or social media platforms without your explicit consent beforehand.
The shoei88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the Shoei88 platform and your gaming experience.
Shoei88 invests seriously in digital security infrastructure to ensure your personal and financial data is always protected. The security measures we implement include:
While shoei88 takes all reasonable steps to protect your data, no online system can guarantee absolute security. You also play an important role by keeping your account password confidential.
Shoei88 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Upon account termination, we retain certain data for the following specified periods:
Once the designated retention period has expired, your data will be permanently deleted or anonymised from our systems in accordance with established secure deletion procedures.
As a shoei88 member, you have certain rights regarding your personal data, which we fully respect. These rights include:
We believe every member has the right to know and control their own personal data.
You have the right to request a copy of all personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete information in your account.
You may request deletion of your personal data, subject to legal retention obligations.
In certain circumstances, you may request that we restrict the processing of your data while an investigation is ongoing.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You have the right to object to the processing of your data for direct marketing purposes at any time, without conditions.
To exercise any of the above rights, please contact the shoei88 support team via live chat in your account. We will process your request within 30 working days. Some requests may require identity verification first for security purposes.
The shoei88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under 18. If we find that personal data of an underage individual has been collected without proper age verification, we will take immediate steps to delete the information and terminate the account in question.
If you are a parent or guardian and discover that your underage child has registered an account on shoei88, please contact our support team immediately so that appropriate action can be taken without delay.
Shoei88 reserves the right to update or amend this Privacy Policy from time to time in line with changes in legislation, technological requirements, or current industry practices. Any material changes to this policy will be communicated to members via an in-account notice or registered email at least seven days before the changes take effect.
The "Last Updated" date at the top of this page will always be updated to reflect the latest version of the Privacy Policy. It is your responsibility as a member to review this page periodically. Continued use of the shoei88 platform after the effective date of any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the shoei88 team is ready to assist. You may contact us via:
We are committed to responding to all privacy-related enquiries within 72 business hours. For data deletion or access requests that require identity verification, please provide your account number and relevant identification details to expedite the process.
Reminder: The shoei88 team will never ask for your account password via email, live chat, or any other communication channel. If anyone claims to be a shoei88 representative and requests your password, please ignore them and report it to us immediately.
Data protection is more than a policy — it is a core part of the culture at shoei88.
The same 256-bit SSL technology used by leading Malaysian banks protects every movement of data between your device and shoei88's servers.
Shoei88 has never sold, rented, or traded members' personal data to advertisers or data brokers. Your data remains exclusively within the shoei88 ecosystem.
Our identity verification (KYC) process uses the latest document verification technology to ensure your identification documents are processed and stored with full encryption.
All internal staff access to member data is automatically logged and audited. Only authorised personnel with a legitimate business need may view sensitive data.
Shoei88's infrastructure undergoes regular security audits and penetration testing by independent security experts to ensure no vulnerabilities go unaddressed.
Through your shoei88 account, you can easily update your personal information, manage communication preferences, and submit privacy rights requests.