Shoei88 Terms and Conditions – Member Rights & Platform Responsibilities

01 Acceptance of Terms and Conditions

Welcome to Shoei88, an online gaming platform designed exclusively for Malaysian players. By registering, accessing, or using any part of the Shoei88 platform — whether via the website or mobile app — you hereby acknowledge that you have read, understood, and agreed to be bound by all terms and conditions stated in this document.

These terms and conditions form a legally binding agreement between you as a member and Shoei88 as the platform operator. If you do not agree with any part of these terms, you are requested not to use our platform. Continued use of the Shoei88 platform following any changes to the terms will be deemed acceptance of the updated terms.

02 Member Eligibility

To be eligible to register and use the Shoei88 platform, you must meet all of the following eligibility requirements without exception:

• At least 18 years old or the minimum age required by the laws of your state, whichever is higher.
• Is an individual with full legal capacity to enter into a binding agreement.
• Not currently prohibited from participating in online gaming activities by any applicable law or regulation.
• Register under your own name and not on behalf of any third party.
• Never previously banned or suspended from Shoei88.

03 Registration & Account Verification

Each individual is only permitted to hold one account only on the Shoei88 platform. Registration of multiple accounts by the same individual is strictly prohibited and may result in all associated accounts being terminated without prior notice.

During registration, you are required to provide accurate, complete, and up-to-date information. Shoei88 reserves the right to request identity verification (KYC) at any time, particularly before processing your first withdrawal or any withdrawal exceeding a specified limit. Documents that may be requested include:

• Malaysian Identity Card (MyKad) or a valid passport.
• Proof of current address (bank statement or utility bill within the last three months).
• Screenshot or bank account statement for payment method verification purposes.

Failure to provide the requested KYC documents within the stipulated timeframe may result in the account being suspended until the verification process is complete.

04 Deposits and Withdrawals

Shoei88 offers a variety of local payment methods for the convenience of Malaysian members, including DuitNow, FPX, Touch 'n Go, GrabPay, and online bank transfers. All transactions are processed through secure, encrypted payment channels.

For Deposit, minimum and maximum amounts depend on the selected payment method. Deposits are typically credited to your Shoei88 account within seconds to a few minutes. Shoei88 is not responsible for any delays caused by third-party payment processors.

For withdrawal, Shoei88 processes requests in under three minutes for most standard transactions. Withdrawal terms are as follows:

• The account must be fully verified (KYC complete) before the first withdrawal is permitted.
• The withdrawal method must match the deposit method used.
• Any wagering requirement associated with a bonus must be fully met before a withdrawal is permitted.
• Shoei88 reserves the right to request additional verification for withdrawals exceeding a specified limit.
• Daily withdrawal limits vary by membership tier and will be stated in the member's account.

05 Bonuses and Promotions

Shoei88 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and exclusive VIP promotions. Each bonus is subject to specific terms and conditions set at the time of the offer.

• All bonuses are subject to the wagering requirements stated in their respective promotional terms.
• Bonuses cannot be directly converted to cash unless the wagering requirements have been fully met.
• Shoei88 reserves the right to cancel any bonus if there is evidence of abuse or attempts to exploit promotions unfairly.
• Only one welcome bonus is permitted per member, household, IP address, or phone number.
• Shoei88 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

Any attempt to exploit the bonus system through hedge betting, the use of multiple accounts, or other manipulative methods will result in bonus cancellation and account termination without a refund.

06 Game Rules

All games available on the Shoei88 platform use a Random Number Generator (RNG) system that has been audited and certified by independent international bodies. This ensures that every game outcome is completely random and cannot be influenced by any party, including Shoei88 itself.

Members agree to comply with the specific rules of each game as set by the game provider. In the event of a conflict between the provider's rules and Shoei88's terms, the provider's rules shall take precedence on technical game matters.

• The results of all games are final and cannot be disputed unless a demonstrable technical error has occurred.
• Any internet connection disruptions during a game session are the member's responsibility. Shoei88 is not liable for any wagering losses resulting from connectivity issues on the member's end.
• The use of automated software, bots, or any tools that provide an unfair advantage is strictly prohibited.
• Shoei88 reserves the right to void bets and withhold winnings obtained through illegitimate means or exploitation of system bugs.

07 Account Security

You are fully responsible for maintaining the confidentiality of your password and Shoei88 account login details. Shoei88 will never request your password via email, live chat, or any other communication channel.

• Use a strong, unique password that is not used on any other platform.
• Do not share your login details with anyone, including family members.
• Log out of your account after each session, especially on shared devices.
• Report immediately to Shoei88 support if you suspect your account has been accessed without authorisation.

Shoei88 is not liable for any losses resulting from unauthorised access caused by a member's negligence in safeguarding their login credentials.

08 Personal Data Protection

Shoei88 is committed to protecting the personal data of every member. All personal information and financial transactions you provide to us are protected by banking-grade 256-bit SSL encryption. Your data will not be sold, shared, or disclosed to third parties without your consent, except where required by law.

For more information on how we collect, process, and protect your personal data, please refer to Privacy Policy which forms part of these terms.

09 Responsible Gaming

Shoei88 deeply cares about the well-being of our members. We provide a range of management tools to help members control their gaming activity responsibly:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your budget.
• Loss Limit: Set a maximum loss limit for a specified time period.
• Wagering Limit: Control the maximum betting amount per session.
• Self-Exclusion: Take a temporary break from the platform for a duration of your choice.
• Self-Exclusion: Permanently close your account if you feel that gaming has become a problem.

If you or someone you know needs help with a gambling problem, please contact the Shoei88 support team or visit the Responsible Gaming for further assistance resources.

10 Account Closure and Suspension

Shoei88 reserves the right to suspend or terminate any member's account at any time, with or without prior notice, for the following reasons:

• Violation of any part of these terms and conditions.
• Fraud, falsification of information, or the use of a false identity.
• Attempting to exploit the bonus system or games.
• Abusive or threatening behaviour towards staff or other members.
• Suspicion that the account is being used for money laundering activities.
• Instructions from authorities or law enforcement bodies.

Members may also close their own account at any time by contacting the Shoei88 support team. Any valid balance remaining in the account at the time of closure will be returned upon completion of investigation and verification, subject to any outstanding obligations.

11 Liability Limit

The Shoei88 platform is provided "as is" with every effort made to ensure smooth and uninterrupted operation. However, Shoei88 does not guarantee that the platform will be free from technical disruptions, viruses, or errors at all times.

• Shoei88 is not liable for any indirect loss or damage arising from the use of the platform.
• Shoei88's total liability to any member under any circumstance shall not exceed the total deposits made by that member in the 30 days prior to the claim.
• Shoei88 is not liable for losses arising from device failure, internet connectivity issues, or third-party disruptions beyond our control.

12 Changes to Terms and Conditions

Shoei88 reserves the right to modify, add to, or amend any part of these terms and conditions at any time in accordance with operational needs and legal changes. Any material changes will be communicated to members via an in-account notice or registered email at least seven days before they take effect.

Continued use of the Shoei88 platform after the effective date of any changes constitutes acceptance of the updated terms. It is the member's responsibility to review this page periodically to ensure they are always following the latest version of the terms.

If you do not agree with any changes to the terms, you have the right to close your account before the changes take effect. For enquiries regarding these terms and conditions, please contact the Shoei88 support team via live chat, available 24 hours a day, seven days a week.